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From150US$ /night
Check-in
07Mar2026Select date
Check-out
08Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Calle Zazil Ha No. 118 Playa Norte, Isla Mujeres, Mexico, 77400
-
Near North Beach
Great
8.3
8.5
/10
4.1
4.0
/5

Na Balam Hotel, a 4-star Isla Mujeres hotel rated 8.2/10 on Booking.com, features an outdoor pool and a beach club at Playa Norte. This beachside boutique hotel is a short walk from downtown and surrounded by lush gardens.

Rooms & Amenities

Rooms at Na Balam Hotel offer spacious accommodations with a tall ceiling design and various configurations, including suites with king-size beds and double beds. Each suite is equipped with air conditioning, a flat-screen TV, and a private bathroom with a walk-in shower.

Dining & Nearby Options

Dining options include Zazil Ha restaurant, which serves Mayan and vegetarian cuisine, while the property also features a beach area and a poolside bar. Guests can enjoy refreshing drinks and specialties made with local ingredients.

Leisure & Location

The hotel boasts an outdoor pool shaded by palm trees with hammocks available for guests. Nearby, Playa Norte is noted for its crystal clear waters and stunning scenery, providing opportunities for relaxation and leisure activities.

Services & Local Area

Na Balam Hotel offers specialized spaces for events, accommodating both executive and social gatherings. Nearby transport options include walking distance to Isla Mujeres airport and bus routes Rutas 3 & 4.

Must-do experiences

  • Visit the turtle sanctuary, Tortugranja, to learn about local wildlife.
  • Sample the famous Tacos de Pescado at the market on Av. Guerrero.
  • Explore the stunning underwater sculptures at Museo Subacuático.
  • Catch a sunset at Punta Sur, the island's easternmost point.
  • Wander through local artisan markets for unique handmade souvenirs.
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Select your room type

Na Balam Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Poolside Two Double Beds
2 persons
605 sq. feet 
2 Double beds
Shower
Balcony
Poolside Suite
2 persons
735 sq. feet 
1 King-size bed
Shower
Air conditioning
Master Suite Pool View
2 persons
690 sq. feet 
1 King-size bed
Shower
Coffee machine
Two-Bedroom Suite
2 persons
1120 sq. feet 
1 King-size bed
Shower
Air conditioning
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Facilities

Na Balam Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.0/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Free parking
  • Off-site car park
  • Safe deposit box
  • No pets allowed
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Diving
  • Snorkelling
  • Fishing

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Outdoor dining area

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
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Dining Onsite

Na Balam Hotel offers an inviting culinary experience at its Oceanvs Beach Club Restaurant, where the flavors of Mediterranean and international cuisine come alive. Nestled in a romantic palapa setting, it provides a warm atmosphere perfect for family gatherings or serene meals by the beach, complemented by refreshing drinks and stunning views.

Oceanvs Beach Club Restaurant

Mediterranean and international
Ambiance
Casual beachside setting with a romantic palapa
Key Offerings
Signature dishes feature a fusion of Mayan and vegetarian options, alongside refreshing cocktails and a sweet water outdoor swimming pool.
Reservation
Not needed
Open for breakfast, lunch, and dinner.

Na Balam Hotel Location

Calle Zazil Ha No. 118 Playa Norte, Isla Mujeres, Mexico, 77400
Map view
Calle Zazil Ha No. 118 Playa Norte, Isla Mujeres, Mexico, 77400
Nearby
Beach
Playa Norte
800 ft
Zazil-ha
Green Demon Beach Club
100 ft
Isla Mujeres
Hermosa Caleta
500 ft
Tripper
2000 ft
Restaurants
Green Demon
100 ft
Av. Zazil-Ha
Oceanus Beach Club by Na Balam
100 ft
Zazil Ha 118
Buho's
800 ft
Avenida Carlos Lazo 1 Centro - Supmza. 001
North Garden
700 ft
Carlos Lazo 14
Snapper's
800 ft
Avenida Carlos Lazo No 11
Tarzan
2000 ft
Playa Norte
Rooster Isla Mujeres
1700 ft
Mz 16 Av. Hidalgo y Guerrero Local 25
Sabor
1300 ft
Ave Adolfo Lopez Mateo Hotel Privilege Aluxes
Qubano
1900 ft
Avenida Hildago Centro - Supmza. 001
TUTURREQUE by Playa Arena
2100 ft
Avenida Miguel Hidalgo Colonia Centro
Explore Isla Mujeres
Explore Isla Mujeres
Top Attractions
Activities
Dining
Entertainment
Playa Norte
Playa Norte
3 minutes walking
Beautiful sandy beach known for its clear waters and vibrant atmosphere, perfect for sunbathing and swimming.
Parador Fotografico
11 minutes walking
Stunning viewpoint offering picturesque views of the Caribbean Sea, ideal for memorable photography.
El Malecon
El Malecon
13 minutes walking
Vibrant boardwalk filled with local art, shops, and eateries, providing a taste of local culture and fun.
Punta Norte Lighthouse
8 minutes walking
Historic lighthouse with panoramic views, showcasing the beauty of the surrounding ocean and coastline.
Snorkeling Tours
0.2 km, 3 minutes walking
Exciting snorkeling adventures available at nearby beaches, offering rental services and guided tours.
Yoga Classes
1 minute walking
Relaxing yoga sessions held at local studios, providing a peaceful escape amidst Isla's vibrant atmosphere.
Beach Club Relaxation
1 minute walking
Chill-out options at nearby beach clubs offer lounges, food, and drinks along the beautiful coastline.
Oceanus Beach Club
1 minute walking
Relaxed beach club serving fresh seafood and cocktails, with stunning ocean views. Reservations recommended.
Guru Beach Club & Restaurant
1 minute walking
Charming beachfront eatery offering a mix of local and international dishes in a laid-back setting.
Buho's
Buho's
3 minutes walking
Lively restaurant with a menu of international cuisine favorites, warm atmosphere, and occasional live music.
North Garden
North Garden
3 minutes walking
Cozy spot serving healthy dishes with fresh ingredients, featuring options for various dietary preferences.
Coco's Cafe
3 minutes walking
Family-friendly café hosting weekly trivia nights and live music, providing a lively community vibe.
The Joint
11 minutes walking
Popular local bar with live music and themed nights, ideal for those looking to enjoy Isla's nightlife.
Getting around
City Centre
Isla Mujeres5 min  ·  2.0 mi
Airports
Isla Mujeres, Quintana Roo (ISJ)28 min  ·  1.4 mi
Cancun International Airport (CUN)53 min  ·  21.9 mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-12:00
Guest Parking
Public parking is possible at a location nearby for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel Na Balam provides visitors with a free full breakfast. 
Pets
Pets are not allowed.
Year renovated:
2007
Number of rooms:
16
Property is also known as
na balam isla mujeres
na balam beach hotel

Reviews and Ratings

Feedback about Na Balam Hotel from previous guests about their experience.
Review score
Based on 274 verified reviews
8.2/10
Great
83%
Recommend
Breakfast
8.4/10
Cleanliness
8.4/10
Comfort
8.5/10
Facilities
8.0/10
Free Wi-Fi
7.2/10
Location
9.4/10
Paid Wi-Fi
6.2/10
Staff
8.7/10
Value for money
7.8/10
Pros
Amazing location
Clean rooms
Generous breakfast
Quick beach access
Cons
Steep stairs
Loud area
Inefficient a/c
Guest reviews
based on 1024 reviews
3.5/5
based on 393 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Na Balam Hotel
What is the check-in and check-out policy at Na Balam Hotel?
Check-in is at 15:00 and check-out is by 12:00.
How far is Na Balam Hotel from Cancun?
Na Balam Hotel is located 14 km from Cancun.
What beach is close to Na Balam Hotel?
The hotel is just a short walk from Playa Norte beach, which is 0.5 km away.
What dining options are available at Na Balam Hotel?
The hotel features Oceanvs Beach Club & Restaurant, serving Mayan and vegetarian cuisine.
Is there a swimming pool at Na Balam Hotel?
Na Balam Hotel has an outdoor swimming pool surrounded by shady palm trees.
What amenities do the rooms at Na Balam Hotel include?
Rooms at the hotel include air conditioning, a flat-screen TV, a kettle, and coffee/tea making facilities.
Are there any wellness services available at Na Balam Hotel?
The hotel offers spa services that include massages and body treatments.
What are some nearby restaurants to Na Balam Hotel?
Nearby restaurants include Fenix Beach Club, Creperia Chez Tibu, and Snapper's, all within 0.5 km.
Does Na Balam Hotel have parking available?
The hotel provides off-site parking for guests.
Does Na Balam Hotel offer airport transportation?
The hotel offers a paid airport shuttle service for convenience.
What languages do the staff at Na Balam Hotel speak?
Staff at the hotel are fluent in both English and Spanish.

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Check-in
07Mar2026Select date
Check-out
08Mar2026Select date
Rooms and Guests2 Guests, 1 Room