Na Balam Hotel, Isla Mujeres

I had a delightful experience at Na Balam, located just a few steps from the stunning Playa Norte. The rooms are spacious and well-maintained, providing a comfortable stay. The staff were generally nice and accommodating, though service could be slow at times. The breakfast setup was rather awkward since it required walking to another hotel, which was a bit inconvenient. Overall, it's a lovely spot but could improve in some areas to justify higher prices.

My stay at this hotel was a mix of highs and lows. The staff were genuinely incredible-so dedicated and friendly! However, the property itself is in desperate need of maintenance and doesn't live up to the online description. The location is great, but the hotel experience fell short on many levels.

I had high hopes for my stay at Na Balam, especially with its prime location near Playa Norte and cozy atmosphere. However, the overall experience left much to be desired. While the grounds were peaceful and the beach access was fantastic, the rooms felt outdated and not quite worth the price. Additionally, the dining options were rather limited and awkward. The staff showed friendliness, but improvements in service and amenities are needed for the price point.

I had an excellent experience at this hotel, particularly for a family vacation. The room was spacious and comfortable with a beautiful beach view. The beach setup was perfect for our little one and the overall atmosphere was serene and relaxed. However, a few aspects like minor noise and some service inefficiencies left room for improvement.

The hotel is located right by the beautiful Playa Norte, giving easy access to beach activities and nice views during breakfast. The rooms are decent in size but had maintenance issues, and the noise from nearby boats can be distracting. While the staff at the hotel is welcoming, the dining options could be more exciting. Overall, it provides a good base for exploring the island, but it could use some updates to really impress.